For many years I have served as my family and friends their technology installer, support, teacher and serviceman. It's a infamous position by my background and my incessant need to thinker with technology. I however have found a way to reduce the urgent phone calls at all times of day.
I simple tell then to find a teenager (hopefully your own) and ask for help.
You get the following advantages:
The usually understand the technology much better. They literally grew up on it.
They get show off, allowing to impress their elders and develop a rapport. You will be amazed on how much of this technology they have learned.
They are usually more available and free!
